Shipping & Care

Quim Jewellery is crafted by hand with love and consideration. Please allow up to three weeks for your order to be created and shipped.

All orders are dispatched from our Auckland studio located in New Zealand, Aotearoa.

How much will it cost?

  • Auckland, 1-3 working days, FREE delivery
  • North Island, 2-3 working days, FREE delivery
  • South Island, 3 working days, FREE delivery
  • Australia, 3-10 working days, $20 or FREE for orders over $100
  • United States, 4-10 working days, $20 or FREE for orders over $150
  • Rest of the World, 4-10 working days, $40 or FREE for orders over $300

Please note that your order may be delayed by circumstances beyond our control.

International shipping costs do not include any duties and taxes which may be applied by customs when your order arrives in your country.

You can obtain information on taxes, duties and customs regulations from your local customs office to determine if your order will incur any additional charges on entry to your country. Any duties or taxes incurred are the responsibility of the delivery recipient.

You will become the owner of the goods you have ordered once they have been dispatched to you. We are not liable for damage incurred to goods in transit or for non-delivery. Please note that if you have a non-delivery arrangement with the courier company we are not liable for the loss, damage or destruction to the goods. It is the responsibility of the customer to make sure the package is delivered to the correct address and signed for by the customer.

Please be aware that all deliveries will require a signature; so bear this in mind when giving your delivery address.

How can I track my order?

Once your item is dispatched we will send you an email containing your tracking number.
Any other inquiries please email: